Provide knowledge to assist stakeholders in smart energy grid management: decision making using Analytic Hierarchy Process

Customers’ requirements in terms of availability of supply and quality of energy are increasingly growing and the enterprises of electricity distribution are asked to meet them and to provide a high quality of service. This paper aims to provide knowledge and to assist decision-makers to understand the impacts of information and communication technologies (ICT) integration in the conventional power network giving birth to a smart energy grid. We have investigated multi-criteria decision making methods that allow aiding managers of enterprises in developing countries to take the opportunity of exploiting advancements of developed countries in the fields of ICT and renewable energy resources (RES) insertion. The analytic hierarchy process (AHP) is the method of our choice, as it is judged a transparent process and a useful tool in conflict resolution. We have made an application to the Algerian case and the obtained results are very significant, promising and opening the way to an excellent research topic as well as electricity sustainability. Key-Words: Electric power systems, smart grid, decision making, AHP